How do I upgrade to a new version while retaining my settings etc?Download and decompress the new version. Then BEFORE you run it, move/drag the contents of that new folder into your old folder, replacing any items with the same name, and you are done. Your settings are stored in a file "ProgramName.stg" in the same folder as the program (there may be other files too). The folder that a new version comes in does not contain settings files (until you run it). The program will create fresh new settings files if it does not find settings files in the same folder as itself. If your settings file contains important information, you might want to back it up before using it with the new version.
How do I use Appearance files? (".hap" files)Create a folder named "Appearances" in the same folder as the Haxial program (for example, KDX). Put your .hap files into that folder. Then go to Settings, and now the Appearance menu shows the contents of that folder. Select the appearance file you want, and you are done. If you want multiple Haxial programs to all use the same Appearances folder, you can replace the Appearances folder with an alias/shortcut of the same name. If the Haxial program is one that does not have a Settings window (such as a server program with very little user interface), place an appearance file (or alias/shortcut) into the same folder as the program, and name it "Appearance.hap". Then open the program and it should load the appearance file.
I'm using MS Windows 95/98/ME and the Haxial program I downloaded will not even startThe program requires MS Windows NT/2000/XP. It does NOT work with Windows 95/98/ME. This is because Haxial has transitioned to using Unicode, which is the international standard for supporting all languages of the world. Windows NT/2000/XP support unicode, but Windows 95/98/ME do not. We recommend that you upgrade to Windows XP -- it is a much better and more reliable operating system than 95/98/ME.
Are there any programs which are incompatible with Haxial products?You might experience problems with these:
Can you recommend a good ISP for web hosting? What ISP do you use?Haxial uses and recommends Dreamhost. They have a "web panel" which makes administration of your website really easy. Replies to support questions have been prompt. Reliable.
Why doesn't my scroll-wheel work?Because you are using MacOS 9. The scroll wheel works in MacOS X and MS Windows, but not MacOS 9 until/if Apple updates it like they did with MacOS X, which will never happen because Apple has ceased development on MacOS 9. So the only solution is to upgrade to MacOS X.
Can you notify me / e-mail me when there is a new version / update / upgrade?Yes. Join Haxial's Announcement Mailing List.The program is giving me this error message, what does it mean?Please see the Error Descriptions page.
How can I make a program start up automatically after the computer starts/restarts/boots/reboots?Please see the Automatic Startup page.
Can I run a Haxial program as a MS Windows Service?Yes. Please see the Automatic Startup page.
How can I minimize a program to the system tray or task bar when using MS Windows?Haxial programs allow you to second-click any minimize '-' button to send the program to the system tray. You can also second-click the program's button in the start/task bar to minimize the program to the start/task bar.
What is an IP Address / DNS Address?Please see the IP Address FAQ page.
How do I get the IP Address of my computer?Please see the "What Is My IP Address?" page.
What is the "clipboard" and where can I find it?Please see the Clipboard page.
What is a Window Menu / Context Menu?Please see the Menu GUI page.
Is your software cross-platform? Can I use it on different operating systems?Yes, our products are available for both MS Windows and MacOS, and they look and function practically identically on either platform/system. Also, the files that either version produces are compatible/interchangeable with the other version. For our networking products, the Mac version can certainly communicate with the MS Windows version and vice-versa.
Do you offer telephone technical support?We keep our prices low. At these prices, we cannot offer telephone tech support, sorry. We do offer tech support via e-mail.
How do Haxial version numbers work?Exactly the same way as regular decimal numbers. If you are wondering which version is the most recent, then it is whichever number is higher according to the normal rules of the decimal numbering system. Haxial does NOT use version numbers which violate the normal rules such as "1.1.2" (multiple decimal points, WTF??), or "1.10" being "higher" than "1.9" (1.9 is supposed to mean 1.90 in the normal system). Haxial version numbers can be written with a (single) decimal point, such as "1.23" or in fixed-point notation with no decimal point, such as "1230" which is always 4 digits so that it will sort properly in file names. When a version number is increased, the numerical amount by which it is increased is approximately reflective of the amount of change. For example, an increment from 1.23 to 1.24 usually means only a bug fix, with no new features. An increment from 1.24 to 1.3 means new features added.
The program crashed, here is the crash log that MacOS / MS Windows generated.Thank you for sending the crash log, but unfortunately the crash logs that MacOS and MS Windows generate are useless. The information that MacOS and MS Windows put in their crash logs is not helpful in solving the problem or determining what went wrong. Please instead specify what exactly you were doing at the time that the crash occurred and for a short while earlier, and if possible, what steps can be followed to reproduce the problem.
When I try to run the Linux version, I see an error about "libstdc++.so.5" being missing
That is a standard C++ library used by GCC. You need to install it. If you are using Debian and you see this error, then you need to install this:
How do I run Linux programs in FreeBSD/OpenBSD?
Here are instructions:
cd /usr/ports/emulators/linux_base-8/
How about a mac 68K version?Apparently Apple doesn't provide a 68K version of CarbonLib. And all Haxial programs have been written with Carbon from the ground up, so to make a non-Carbon version would mean completely rewriting them, which is not really worth the huge effort, sorry. It would probably run horribly slowly anyway.
How about a version that works in versions of MacOS earlier than 9.0?CarbonLib kept crashing in MacOS 8.6, couldn't get it to work, sorry. Haxial has given up on trying to make it work in 8.6. MacOS 8.x and 9.x are old and obsolete anyway. Upgrade to MacOS X.
Why doesn't the text insertion point blink?Because if a text insertion point blinks, then half of the time it is not visible, which means if you are looking for it, you will have to wait until it appears, which slows you down (even if only slightly). In other words, there does not seem to be any good reason to have a blinking insertion point. Blinking was good when screens were black & white (2 color), but now that reason is obsolete.
Could you add a feature .... it shouldn't be that hard to do, quite easyNo! It's NOT easy! You are very welcome to submit suggestions, but unless you are an experienced programmer, don't say it's easy. Even a seemingly simple feature can require a large amount of work. Telling Haxial that you think it's easy is not an effective way to get your request fulfilled. Thank you.When will the feature .... be completed / When will the next version be released / When will 1.0 be released?Unknown! Don't know. It is difficult to predict the time required for software development -- features usually take more or less time than expected. If Haxial were to publish estimates, they would most likely end up being wrong. Software development takes an undefinable amount of time.
How much work is involved in adding a feature to a program?Obviously it depends on the exact feature, and it is also very difficult to predict how much work will be required (because unexpected difficulties/bugs/problems can pop up at any time), but to give you a rough sort of idea of the work involved, here are the phases that must be completed: Idea, Design, Implementation, Testing, Debugging.
IDEA: First, there must be an idea for a feature, and it needs to be decided in detail WHAT exactly and precisely that feature will do / consist of (a vague description is not adequate). It is also good to justify the reasons for why a certain feature is beneficial.
How much/big is a kilobyte/megabyte/gigabyte?Please see the Measurement page.
I need help with <<product/service not provided by Haxial>>If it is a router, then see the Router Config page. For obvious reasons, Haxial does not provide technical support for products/services provided by other companies (except perhaps for a few bits of info on the website which we provide as a convenience, NOT because we're obligated to, rather just because we're nice -- sometimes). Please do NOT contact Haxial asking for help with a non-Haxial product/service. Instead, contact the company that provides that product/service -- they are the ones who are supposed to give you tech support, NOT Haxial! It is difficult enough to provide tech support for our own products, let alone products that we did not even make and have no inside information on or experience with.
Why do some menu commands have an ellipsis ("...") after the name?The theory is that a "..." should be appended if the command requires more information before it can be done (if it cannot be completed without additional user input). Indicating this helps the user know what to expect. This should not be confused with whether or not the command shows a window. For example, a command like "Show Calendar" doesn't need a "..." because the command can be completed without asking the user for any additional information (simply show the calendar window and it is done). On the other hand, a command like "Create Folder..." has the "..." because it must ask the user for the folder name before it can do the command (create the folder). A "Duplicate File" command may show a progress window, but it does not have the "..." because the file can be duplicated without asking the user for additional information. A "Get Info" command will show a window full of information, but it does not need additional user input in order to show the window. Contrarily, a "Change Password..." command must ask the user for the new password before it can change the password.
How do I uninstall/remove a Haxial program?MS Windows: Simply drag the folder containing the program to the Recycle Bin icon, and you are done. Doing so will remove everything comprising the program. Haxial programs do NOT do any of the following things and thus do not require a complicated uninstallation procedure:
MacOS: Simply drag the folder containing the program to the Trash icon, and you are done. Haxial programs do not create any files outside of their program folder and do not install anything into your operating system, so if you trash the folder, you are removing everything comprising the program.
Why shouldn't I use a cracked copy of a program instead of purchasing it?Please see the Cracked Programs page.
I am a web designer, would you like me to redesign your website?Thank you for the offer, but Haxial is satisfied and happy with its existing website.
Can I get a free registration code / serial number / certificate in order to write a review of your software?This is not necessary because our products are available for download even prior to purchase, and they are fully functional. Feel free to go ahead and download a copy of the product you are interested in from our website.
Can I get a free license in exchange for writing a review of your software?We think that providing free licenses in exchange for reviews would likely compromise the integrity of Haxial and the reviewers. The reviewer would likely feel obligated to write a positive review of the product rather than a truthfully objective review.
How do I repair/check my disk for file system errors?MS Windows XP:
What is your privacy policy?See the Privacy Policy page.
What is your software license agreement?See the Software License Agreement page.
What happened to NetFone / RemoteAdminTool / RAT / WorldClock?NetFone and RemoteAdminTool were integrated into our KDX product, and are no longer being sold separately. WorldClock was renamed to Haxial Organizer.
I created a MacOS X / Aqua Appearance file. Will you add it to your collection of Appearance files?Please see the Apple Aqua page.
The Haxial GUI is ugly / Haxial programs look uglyThis is actually a myth repeated by ignorant people who don't understand that the appearance of Haxial programs can be changed to whatever you want. It cannot reasonably be said that it is ugly because if you happen to dislike the current appearance, then just simply switch it to a different one. Some people who say it is ugly also fail to realize that there are many more appearance choices than the built-in options -- you can download appearance files that look quite different to the built-in ones. In the unlikely event that you are such a fusspot that you think that EVERY single appearance file in existence is ugly, then you can create your own using the Haxial AppearanceEdit program. So really there is not a legitimate reason to complain. For more information, see the Appearance page.
I'm going to stop using all your software unless you implement the feature I want!Threatening to stop using Haxial's products is not an effective way to make Haxial implement the feature you want. "Good, one less annoying user :)" The best way to convince Haxial to implement the feature you want is to provide logical and sensible reasons why your feature is a good idea, and why it is beneficial, useful, helpful, etc. If someone is ranting/complaining/annoyed/angry and failing to provide logical reasons for their claims, that will NOT persuade Haxial. The person who is calm/logical/sensible/rational and who supports their claims with logical reasons or evidence is the person who is far more likely to have success. Whereas threatening to stop using the software unless you get what you want is as childish as holding your breath.
I disagree with / have objection to Haxial's policies / behavior / something that Haxial is doingHaxial is by no means infallible (obviously everyone is fallible). Therefore if you have a sensible, reasonable, logical and rational reason why you think Haxial's policies or behavior should be changed, then you are welcome to send your suggestion to Haxial and it will be considered provided that you thoroughly explained your reasons. Even if Haxial does not agree with you, if you provided sensible and logical reasons to support your suggestions/opinions, then you deserve and command respect for that. On the other hand, if someone just wants to argue and be insulting and annoying and send arrogant opinions without any reasons to support them (unsubstantiated opinions), then that is simply childish and immature and the person is wasting his/her time sending anything to Haxial. A better approach is to write a nice message supported by logical reasoning because these make us say, "Oh wow, that guy is making some really convincing points, we should listen to him more".
I have 150 years of experience .... I represent the largest/biggest/greatest ....That's nice, but it is irrelevant to Haxial. Having years of experience does not mean you know everything. No-one knows everything, and everyone makes mistakes, even the most experienced person. Sometimes the best ideas come from a new mind who is not stuck in old habits. And sometimes the worst ideas come from the most experienced person. What you say will be evaluated on its own merit, regardless of your experience or how big your organization is. So please do not bother trying to impress Haxial by mentioning how big and long your penis is. If you really want to impress Haxial, the way to do that is by concentrating on the merit of your statements/claims/arguments/suggestions/etc and forgetting about how great you think you are.
Can I get access to Haxial source code?No, sorry. Most software companies do not give their customers access to source code. Haxial is no exception.
The Apple user interface guidelines ... / You should change your user interface to conform to MacSee the Mac User Interface page.
Is it true that <<insert conspiracy theory here>>No! Holy crap, how gullible ARE you??
I think Haxial products should be free!See the Payment for Products page.
How do programmers do it?
Programmers do it with bytes and nibbles.
How secure is Haxial Organizer?Firstly, if you want security, then you must choose a secure password. A single dictionary word is a weak password. A strong password includes multiple words, numbers, and symbols. An even stronger password includes fictional words that are not found in a dictionary, or simply random characters. Provided that you have chosen a strong unguessable password, then we can rate the security of the Databases feature in Organizer as high security (a strong encryption algorithm is used). The Reminders and World Time features have only medium security (minimal protection).
Can you change the calendar to be Sunday to Saturday instead of Monday to Sunday?Why is that better? The calendar in Organizer goes from Monday to Sunday because Monday is the first day of the week, and Sunday is the last day of the week (and obviously the week ends with the "weekend" which is Saturday and Sunday, of course). It does not seem to make sense to split the weekend in half (unless we're missing something, feel free to explain this to us). In international standard ISO-8601, the International Organization for Standardization (ISO) has decreed that Monday shall be the first day of the week.
Why is the time 1 hour wrong for Israel?If you view the time for Israel, it may be wrong by an hour. Israel stupidly doesn't set a rule for Daylight Savings (DST) changes, instead they change it every year. They are the only country in the world that does this. This is annoying. Organizer requires a rule to know when to adjust for DST. It is probably better to use an incorrect rule than to not adjust for DST at all, so Organizer sets Israels DST rule to be the same as the United States (first Sunday in April until last Sunday in October), which is also the same as many places in the world. Israel should adopt a rule instead of changing it every year, which is ridiculous and serves only to confuse people.
What's the meaning of life?To enjoy it, be happy, have fun, and live life according to the moral values that you believe in. Or whatever else you would prefer the meaning of life to be. It is your choice.
Is there a limit to the number of items that can be cataloged?DiskCatalog is unlimited. Actually, to be precise, it cannot catalog more than 4.2 billion items per disk, and it cannot have more than 4.2 billion disks/CDs in the list (a max total of 17.6 billion), but this is such a huge number of items that for all practical purposes, it is unlimited. You are limited only by the amount of memory in your computer. But unless your computer is quite old, you probably have easily enough memory for many more items than you want to catalog. For example, 128 MB of RAM is enough to catalog approximately 2 million items (depending on the actual items of course).
Can I import catalog information into a spreadsheet program such as Excel?Yes. Second-click a disk to show the context menu, and use the "Export To Text File" command. This command produces a text file in a tab-delimited format which is compatible with Excel. Simply open the file in Excel, and Excel should be able to understand it and format it into columns and rows.
Can I print catalog information?Yes. Second-click a disk to show the context menu, and use the "Export To Text File" command. This also works in the Search Results window. Next, open the text file that DiskCatalog generated in a spreadsheet program such as Excel. Excel should be able to understand it and format it into columns and rows. Make any adjustments that you desire, and then use the Print command in Excel.
How do I update the catalog of a disk?Simply catalog the disk again, and the program will ask you if you wish to replace the catalog that has the same name.
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